Connect Transportation

Connect Transportation

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Transit Bus

The Gulf Coast Center operates a transportation program known as Connect Transit

Letter to Riders – effective 04/01/2016

Fare Increase:
League City P&R Fare Increase Notification – effective 10/12/2015
Public Comment Notification League City P&R fare increase

Quick Links:
Mainland Transit Fixed Route Service
Mainland Transit Saturday Service
Angleton Purple Route Service – revised
Freeport Fixed Route Service – revised
Lake Jackson Clute Route Service – revised
Southern Brazoria County Transit Route Service

Demand Response Services

Transportation demand response services are offered to the general public at a cost of $1.00 per person per trip. Trips to the Veteran’s Hospital in Harris County are offered at a cost of $3.50 per person per trip. Connect Transit provides demand response service in Galveston and Brazoria counties. Demand response services are shared ride services with pickup and delivery from curb to curb. Reservations can be scheduled up to a maximum of 5 (five) business days in advance of your requested trip. All rides are subject to availability. Pickup times are scheduled up to one and one half hours ahead of appointment time for all services in Brazoria County and up to one hour ahead of appointment time in Galveston County.

Demand response services are offered for first drop off by 7:00 a.m. and last pickup at 5:00 p.m., Monday through Friday. We do not provide services on approved holidays. During the threat of a hurricane or other inclement weather conditions, transportation services could be disrupted or suspended. Depending upon the severity of the weather conditions, equipment/facility damages and the ability to operate vehicles safely, transportation services will resume as soon as possible.

Connect Transit’s demand response destinations include, but are not limited to, medical facilities on Galveston Island as well as the Veteran’s Hospital in Harris County. Persons may access Connect’s demand response services for all of their local transportation needs. The origin or destination point for each trip must be in Galveston or Brazoria Counties. Connect Transit does not provide trips that begin and end within Island Transit’s service area on Galveston Island. Connect Transit does not provide trips that begin and end in Harris County.

To request a reservation for demand response service or for information call 1-800-266-2320 or 409-945- 0820. Reservations and office hours are open Sunday through Friday from 8:00 a.m. to 5:00 p.m. The Reservationist will take information and provide the rider with an estimated pick up time.

Cab Service for the Cities of Pearland, League City and Friendswood

Fixed Route Bus Service

Connect Transit operates fixed route services known as Mainland Transit serving Texas City, La Marque, Dickinson, Bacliff and San Leon and Southern Brazoria County Transit serving the cities of Lake Jackson, Angleton, Freeport and Clute. The days and hours of operation are Monday through Friday from approximately 6:00 a.m. until 6:00 p.m. The service operates on Saturday’s from 9:00 a.m. until 7:00 p.m. One way fares are $1.00 and $.50 for seniors (over 65), students and for persons with disabilities and passengers that show their Medicare card. Bus schedules for the fixed route services are available below.

Mainland Transit Fixed Route Service
Mainland Transit Saturday Service
Angleton Purple Route Service – revised
Freeport Fixed Route Service – revised
Lake Jackson Clute Route Service – revised
Southern Brazoria County Transit Route Service

Americans with Disabilites Act (ADA) Paratransit Services

Connect Transit will begin providing ADA Paratransit Service on February 10, 2014. Under the Americans with Disabilities Act of 1990 (ADA), complementary paratransit service is for passengers who are unable to navigate or to access the fixed route bus system due to a disability. Connect Transit will provide paratransit services to any individual within Galveston County or Brazoria County within ¾ mile radius of the fixed-route bus system who meets the functionally eligible paratransit requirements. Passengers who want to use the paratransit service must register with Connect Transit before being eligible for the service. To become eligible for the service, download the ADA Paratransit Eligibility form and fill it out completely.

For more information on the service, download our rider’s guide (LINK) or call 1-800-266-2320 or 409-945-0820. ADA Paratransit trips are $2.00 per trip and the service is available the same hours as the fixed rout bus service, Monday through Friday 6:00 a.m. to 6:00 p.m., Saturday 9:00 a.m. to 7:00 p.m.

To request a reservation for ADA paratransit service or for information call 1-800-266-2320 or 409-945- 0820. Reservations and office hours are open Sunday through Friday from 8:00 a.m. to 5:00 p.m. The Reservationist will take information and provide the rider with an estimated pick up time.

Connect Transit is committed to providing you with safe and reliable transportation services and we want your feedback, suggestions, compliments, and complaints. You may call us at 1-800-266-2320, visit our offices at 4352 E.F. Lowry Expressway, Texas City, or contact us by email or U.S. postal mail at the addresses below.  Please make sure to provide us with your contact information in order to receive a response.

ADA Info:
ADA Paratransit Plan – Updated September 2016
ADA Paratransit Eligibility form
Passenger Guide – English
ADA Paratransit Eligibility form – Spanish
ADA Passenger Guide – Spanish
ADA Complaint Form
ADA Complaint Form Spanish

Island Connect Bus Service

Connect Transit in partnership with the City of Galveston/Island Transit operates a park and rides known as Island Connect. Island Connect operates from the Victory Lakes Park and Ride in League City to Galveston Island. The bus schedule is available below.

League City P&R Schedule

Laws and Regulations

Connect Transit provides reasonable modifications to policies and procedures to customers with disabilities to ensure they can effectively use the agency’s transit services.  Connect Transit is committed to the Americans with Disabilities Act (ADA) and complies with all applicable rules and regulations issued by the United States Department of Transportation (USDOT) and the Federal Transit Administration (FTA).  Individuals requesting a modification should make a request in advance, if possible, by contacting Connect Transit at 1-800-266-2320.  For more information, to make a request, or to file a complaint regarding a failure to provide a reasonable modification to policies and procedures, please contact Connect Transit at 1-800-266-2320.

Title VI Public Notice

The Gulf Coast Center (GCC) hereby gives public notice that it is GCC’s policy to assure full compliance with Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987, and related statutes and regulations in all programs and activities.  Title VI requires that no person in the United States of America shall, on the grounds of race, color, or national origin, be excluded from the participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity receiving federal financial assistance.

Any person who believes they have been aggrieved by an unlawful discriminatory practice under Title VI has a right to file a formal complaint with GCC.  Any such complaint must be in writing or by phone and filed with GCC’s Title VI Coordinator within one hundred and eighty (180) days following the date of the alleged discriminatory occurrence.  Title VI Discrimination Complaint Forms may be obtained from this office at no cost to the complainant by calling 1-800-266-2320.

If you like more information on Title VI, please visit GCC website (http://www.gulfcoastcenter.org), or contact GCC via phone at 1-800-266-2320, via email mariay@gulfcoastcenter.org, or via mail: 4352 E.F. Lowry Expressway, Texas City, TX 77591.

GCC will provide translations of all requested documents or provide a translator at any public meetings at no coast.

This notice is to be posted in offices, on the website (http://www.gulfcoastcenter.org), on transit vehicles, and at transit shelters.

If information is needed in another language, contact GCC’s Customer Service Representative at 1-800-266-2320.

TITLE VI:
GCC Title VI Program Update
Title VI Complaint Form
Title VI Complaint Form – Spanish

SPANISH VERSION

Connect Transit se compromete a proporcionarle un servicio de transporte seguro y fiable y por ello queremos su opinión, sugerencias, felicitaciones, o quejas.  Nos puede llamar al (409) 944-4324, visitar nuestras oficinas en 4352 E.F. Lowry Expressway, Texas City, o contactarnos por e-mail o por correo postal a la dirección de abajo.  Por favor asegúrese de proporcionarnos su información de contacto a fin de recibir respuesta. Formulario de Queja según la ADA de Connect Transit (Link).

Connect Transit proporciona una modificación razonable a las polÌticas y procedimientos para los clientes con discapacidades para asegurar que puedan utilizar los servicios de tránsito de la agencia de una forma efectiva.  Connect Transit está comprometido con la Ley de Estadounidenses con Discapacidades (ADA, por sus siglas en inglés) y cumple con todas las reglas y regulaciones aplicables emitidas por el Departamento de Transporte de los Estados Unidos (USDOT) y la Administración Federal de Tránsito (FTA).  Las personas que requieran una modificación deben hacer una solicitud por adelantado, si es posible, poniéndose en contacto con Connect Transit al 1-800-266-2320.  Para obtener más información, hacer una solicitud o presentar una queja con respecto al incumplimiento de proporcionar una modificación razonable a las polÌticas y procedimientos, por favor póngase en contacto Connect Transit al 1-800-266-2320.

Titulo VI Aviso Público

Por medio de la presente, el Gulf Coast Center (“el Centro”) le notifica al público su política de garantizar el pleno cumplimiento del Título VI del Acta de Derechos Civiles de 1964, de la Ley de Restauración de Derechos Civiles de 1987, y de los estatutos y reglamentos relacionados a tales leyes, en todos los programas y actividades del Centro.  El Título VI establece que ninguna persona en los Estados Unidos de América puede ser excluida por motivos de raza, color, o nacionalidad  de participar en, ser negado los beneficios de, o ser sujeto de otro modo a discriminación bajo cualquier programa o actividad que reciba asistencia financiera federal.

Si usted cree haber sido perjudicado por una práctica discriminatoria e ilegal bajo el Título VI puede presentar una queja formal ante el Centro.  Las quejas pueden hacerse por escrito o por teléfono. Estas deben ser presentadas ante el Coordinador del Título VI del Centro dentro de los ciento ochenta (180) días siguientes a la fecha de la ocurrencia discriminatoria alegada.  Los Formularios de Queja por Discriminación conforme al Título VI se pueden obtener de esta oficina sin costo alguno para el reclamante llamando al 1-800-266-2320.

Si desea más información acerca del Título VI, por favor visite la website del Centro (http://www.gulfcoastcenter.org), llame a través del teléfono 1-800-266-2320, escriba al e-mail mariay@gulfcoastcenter.org, o escriba al correo postal: 4352 E.F. Lowry Expressway, Texas City, TX 77591.

El Centro proporcionará traducciones de todos los documentos solicitados o proveerá un traductor en cualquier reunión pública sin costo alguno.

Este aviso será publicado en las oficinas del Centro, en la página web (www.gulfcoastcenter.org).

Si se necesita información en otro idioma, póngase en contacto con Gulf Coast Center a 1-800-266-2320.

 

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